Privacy Policy
Last updated: January 10 , 2026
1. Introduction
Alwayscale Private Limited (“Alwayscale,” “we,” “our,” or “us”) is committed to protecting the privacy, security, and integrity of personal information entrusted to us. This Privacy Policy explains how we collect, use, store, process, and safeguard personal data when you access or use the Alwayscale platform, which provides decision infrastructure for people-related approvals and evaluations. We are incorporated in India and serve organizations, partners, and individuals globally. This policy reflects our obligations under applicable laws, including India’s Digital Personal Data Protection Act (DPDP Act), EU GDPR, UK GDPR (including 2025 updates), and applicable US state privacy laws. By using the Alwayscale platform, you acknowledge and agree to the practices described in this Privacy Policy.
2. Information We Collect
- Identifiers: Name, email address, phone number, IP address, device and browser identifiers.
- Professional Information: Resume or profile information, employment history, skills, qualifications, certifications, and experience details.
- Sensitive Information: Account credentials (securely hashed), payment information processed via PCI-compliant gateways (never stored directly), optional health or accommodation information, and voice or biometric data only if explicitly enabled with consent.
- Usage Data: Platform activity, interactions, decision inputs and outcomes, analytics, and audit logs.
- Other Data: Structured evaluations, system-generated insights, decision summaries, and user preferences. We follow strict data minimization practices and obtain consent where required.
3. How We Use Your Information We use personal information to:
- Enable structured people-related decision-making and approvals.
- Generate decision reports, contextual insights, and recommendations.
- Provide secure account access, notifications, and service communications.
- Analyze platform performance and reliability using aggregated or anonymized data.
- Maintain security, auditability, and fraud prevention.
- Comply with legal, regulatory, and contractual obligations.
Data is retained only as long as necessary—typically 6–12 months after decision closure—unless longer retention is required by law or contract. Users may request deletion or restriction at any time, subject to legal obligations.
4. International Data Transfers
Personal information may be processed in India, the United States, the European Union, Singapore, and other jurisdictions where our service providers operate. Cross-border transfers are conducted in compliance with applicable laws, including DPDP Act requirements.
- To deliver and maintain platform functionality
- To support analytics and infrastructure operations
- To meet legal and compliance requirements
We apply safeguards such as:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions where applicable
- Strong technical and organizational security controls
- Explicit consent where legally required
Users may request information about data transfer mechanisms and applicable safeguards at any time.
5. Children’s Privacy
The Alwayscale platform is not intended for individuals under the age of 18. If we become aware that personal data has been collected from a minor without appropriate consent, we will promptly investigate and delete such data. Organizations are responsible for ensuring age eligibility for platform access.
6. Third-Party Links and Integrations
Alwayscale may integrate with third-party services such as identity providers, calendars, communication tools, payment gateways, analytics platforms, and infrastructure providers. We are not responsible for the privacy practices of third-party services. Users control permissions and may revoke access through the respective provider settings.
7. Marketing and Communications
- Transactional and operational communications are essential and cannot be opted out of.
- Non-essential communications such as newsletters or updates may be opted out of via account settings or by contacting us.
We do not sell personal data and do not use personal information for behavioral advertising.
8. California, Nevada, Virginia, Colorado, Connecticut, Utah, and EU/UK Privacy Rights
Depending on your jurisdiction, you may have rights under applicable privacy laws, including GDPR, UK GDPR, CCPA/CPRA, and other state-level regulations.
- Access, correction, deletion, restriction, or portability of personal data.
- Opt-out of targeted advertising or certain automated processing.
- Limit the use of sensitive personal data.
Requests may be submitted via account settings or by contacting us. We respond within legally required timelines, typically within 30–45 days.
9. AI and Algorithmic Transparency
Alwayscale uses AI and algorithmic systems to assist with structuring information and supporting decisions. AI outputs are advisory only and subject to human review. Decisions are explainable, reviewable, and regularly audited for bias and performance. Users may request explanations or opt out of specific automated components where applicable.
10. Data Breach Notification
- Prompt detection, investigation, and containment of incidents.
- Notification to affected users and authorities as required by law.
- Clear guidance on recommended protective actions.
11. Security Measures
We implement industry-standard security measures including encryption at rest and in transit, role-based access controls, multi-factor authentication, and continuous monitoring. Users are responsible for safeguarding credentials and reporting suspicious activity.
12. Changes to This Privacy Policy
This Privacy Policy may be updated to reflect legal, technical, or operational changes. Material updates will be communicated where required. Continued use of the platform constitutes acceptance of the revised policy.
13. Contact Information
For privacy, data protection, security, or rights-related inquiries, contact us at:
- Email: contact@alwayscale.com
- Phone: +91 95607 00260
We aim to respond within 30 days, or sooner for urgent matters.
