1. How is candidate data protected?
Candidate information including resumes, interview recordings, and offer letters is encrypted in transit and at rest. Role-based access and audit logs keep data secure.
2. Where is data stored?
Data is stored on secure cloud servers in India and the US, with enterprise-grade security standards such as encryption and access controls.
3. Do you share candidate data?
No. Data is only processed within your hiring workflows and by compliant sub-processors.
4. What does Alwayscale do?
Alwayscale automates hiring from start to finish: JD Generator → Resume Parsing → AI Shortlisting → AI Voice Bot → Manager Shortlist Reports → Manager Approval → Offer Letter → Joining Status.
5. Can it integrate with our HR tools?
Yes. Alwayscale connects with popular Payroll, Job Boards and HRMS platforms and also supports custom APIs.
6. Can I customize hiring criteria?
Yes. You can set required skills, experience, education, and soft skills. The AI adapts to your preferences.
7. Does it support collaboration?
Yes. Teams can download resumes, review interview feedback, evaluate shortlists, and approve hires in one place.
8. Is there a free trial?
Yes. Early adopters get 30 days free.
9. How is pricing structured?
Pricing is based on company size and the number of active roles. Inaugural discounts are available for the first 200 customers.
10. How do candidates apply?
Candidates upload resumes on job portals. These are automatically collected in Alwayscale.
11. Do candidates know AI is processing their resumes?
Yes. Candidates are informed during the hiring process that AI is used for shortlisting and evaluations, either through your company’s communication or Alwayscale’s system updates
12. How do candidates get updates?
Candidates receive email notifications about shortlisting, interview status, offers, and joining.
13. What support is available?
Email support and dedicated account managers for enterprise clients.
14. Do you provide onboarding help?
Yes. We help set up JD templates, import resumes, assign team roles, and train your team to run the first hiring cycle.
15. Who owns the data?
Your company owns all candidate data. Alwayscale acts only as the processor.
16. Can I export or restrict access to data?
Yes. You can export resumes, AI reports, and interview data in CSV or JSON formats. Permissions can be managed with role-based access.